Update to our Coronavirus Policy - 30/11/2020

Ahead of our reopening on December 2nd 2020 Daily Bread Yoga Ltd has updated it's terms with regard to suspending/refunding membership payments. 

Coronavirus related refunds/suspension - Health 

 

Individuals that can provide medical evidence of inclusion within the 2 levels of higher risk as outlined by the UK Government (reviewed on 27/11/2020) will be eligible for suspension or reimbursement of payments depending on their level of vulnerability.

Types of relief include;

Memberships: Suspension
Events/workshops/retreats: Reimbursement

This applies to all aspects of business/ any activities run by Daily Bread Yoga including; memberships, class passes, events/workshops or retreats. The terms of suspension or reimbursement will ONLY be granted in line with current UK Government Policy and will be updated in line with any policy changes issued. No suspension or reimbursement will be granted for activities beyond the current policy period.

 

These levels include:

1. High risk (clinically extremely vulnerable) 

Suspensions of memberships will be granted for all persons providing medical proof of inclusion in this category. Suspension will not be automatically applied and needs to be officially requested in writing by email or hard copy letter. Suspension will not affect the ultimate duration of the membership term (i.e a 3 month membership term must be served, even if this is post suspension)

Instances of inclusion; 

  • have had an organ transplant

  • are having chemotherapy or antibody treatment for cancer, including immunotherapy

  • are having an intense course of radiotherapy (radical radiotherapy) for lung cancer

  • are having targeted cancer treatments that can affect the immune system (such as protein kinase inhibitors or PARP inhibitors)

  • have blood or bone marrow cancer (such as leukaemia, lymphoma or myeloma)

  • have had a bone marrow or stem cell transplant in the past 6 months, or are still taking immunosuppressant medicine

  • have been told by a doctor you have a severe lung condition (such as cystic fibrosis, severe asthma or severe COPD)

  • have a condition that means you have a very high risk of getting infections (such as SCID or sickle cell)

  • are taking medicine that makes you much more likely to get infections (such as high doses of steroids or immunosuppressant medicine)

  • have a serious heart condition and are pregnant

  • are an adult with Down's syndrome

  • are an adult who is having dialysis or has severe (stage 5) long-term kidney disease

  • have been classed as clinically extremely vulnerable, based on clinical judgement and an assessment of your needs
     

Should you have been included in this category you will have received a letter from the NHS confirming this. This will be required for the purposes of any suspension/reimbursement. 


2. Moderate risk (clinically vulnerable)
 

Suspensions of memberships will be not be automatically granted for all persons providing medical proof of inclusion in this category, these will be reviewed on a case by case basis. If you fall in to this category then please contact us as soon as possible to discuss your needs and the most appropriate actions. 

 

Suspension will not be automatically applied and needs to be officially requested in writing by email or hard copy letter. Suspension will not affect the ultimate duration of the membership term (i.e a 3 month membership term must be served, even if this is post suspension) 

 

Instances of inclusion;
 

  • are 70 or older

  • have a lung condition that's not severe (such as asthma, COPD, emphysema or bronchitis)

  • have heart disease (such as heart failure)

  • have diabetes

  • have chronic kidney disease

  • have liver disease (such as hepatitis)

  • have a condition affecting the brain or nerves (such as Parkinson's disease, motor neurone disease, multiple sclerosis or cerebral palsy)

  • have a condition that means they have a high risk of getting infections

  • are taking medicine that can affect the immune system (such as low doses of steroids)

  • are very obese (a BMI of 40 or above)

  • are pregnant 
     

Unlike the high risk category, you will not receive a letter from the NHS confirming your inclusion in this category. Alternative proof will be required for the purposes of suspension/reimbursement. 

 

Coronavirus related refunds/suspension - Tier System

 

In light of the UK Government tiering system which comes in to effect on Wednesday 2nd December 2020 members living in Tier 3 areas can apply for a suspension to their memberships providing evidence of their home address as being within Tier 3 boundary lines. 

 

Suspension will not be automatically applied and needs to be officially requested in writing by email or hard copy letter. Suspension will not affect the ultimate duration of the membership term (i.e a 3 month membership term must be served, even if this is post suspension)

 

No refunds will be given on the basis of someone living within a Tier 3 area for any activities run by Daily Bread Yoga including; memberships, class passes, events/workshops or retreats. 

Events, workshops and/or retreats impacted by the coronavirus restrictions will be rescheduled for a future date and will not be cancelled. All bookings will be carried forward and reviewed in line with the current UK Coronavirus Policy either 6 weeks in advance of the new date, or when the relevant policy is published - whichever is closer to the date of the rescheduled event. 

 

 

Added 15.07.2020 

The following amendments to our operations have been drawn up in light of new Government guidelines relating to our industry and will be in force with effect from Saturday 25th July 2020. 

 

Please adhere to social distancing at all times. 

Hand sanitiser will be offered on entry and exit of the Studio, please use them. 

 

Max participants in class is now 8 persons. 

Please use the designated spaces for mats and personal belongings

 

We are unable to lend any equipment out, please bring your own mat as a minimum. You can purchase mats, blocks, straps etc from our store at very reasonable prices. 

Masks will be mandatory at all times when moving around the building. These may be removed when on your mat and during practice. 

 

Please bring as little personal property as you can – we advise wearing slip on/off shoes. Where possible, bring personal items in a small bag/purse/pouch. 

No mobile phones are permitted in the Studio.

 

The booking window has been amended to 7 days; our cancellation window is now 2 days, this is to maximise the use of our reduced capacity. 

 

There will be a at least a 15  min gap between all classes to allow for movement of people, cleaning & ventilation. 

 

We will be operating a one-way system throughout the building; please enter through the main front door. 

 

We are unable to allow waiting inside the Studio. The door will be unlocked 10 mins before the class start time; please either wait outside or in your car as we cannot allow you in until the room is ready. 

 

No changing in the studio, we also encourage you to use the bathroom at home and not here. Use of the bathroom here is at your own risk. 

 

We are now a cashless Studio

 

If you or any of your household are experiencing a persistent cough, fever or loss of taste/smell them please do not enter the Studio. 

 

If you are contacted by UK Track & Trace and have been in to the Studio in the last 14 days, please tell us immediately

 

These changes sound extensive & serious which they are, but we are committed to maintaining a relaxing, nurturing space for our members to enjoy and unwind. 

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Bromsgrove, UK

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